Divergent Freight is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dispatch services.
2. Information We Collect
Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment information.
Driver Information: This includes your driver’s license number, vehicle information, and insurance details.
Location Data: We may collect your real-time location information to provide our dispatch services.
Usage Data: Information on how you use our services, including log data, IP address, and device information.
3. How We Use Your Information
To Provide Services: To manage and dispatch trucking services efficiently.
To Communicate: To send updates, notifications, and service-related communications.
To Improve Services: To understand how our services are used and to improve them.
For Billing and Payments: To process payments and manage billing.
4. How We Share Your Information
Service Providers: We may share your information with third-party service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Your Data Protection Rights
Access: You have the right to request copies of your personal data.
Correction: You have the right to request correction of any information you believe is inaccurate.
Deletion: You have the right to request that we delete your personal data under certain conditions.
Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our services and hold certain information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18.
8. SMS Privacy Policy
We may disclose Personal Data and other information as follows:
Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
Additional Disclosures: – Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: